FAQ: Bah Humbug and the 12 Games of Christmas
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What local pick-up locations are available so far?

The following game stores have offered to be pick-up locations for backers in their areas, meaning your shipping costs will be much lower if you decide to pick up your game in person. To choose local pick-up, pledge now for the number of games you want. Then, when we send you the post-campaign survey to collect your address, you’ll be able to select your desired location.

We will continue to add locations to this list throughout the campaign, as we form relationships with other stores. After the campaign, we will list the available stores, including any new ones, on our website at https://www.smallfurrygames.com/bahhumbug

— PICK-UP LOCATIONS AS OF DEC 23, 2022 —

CANADA - ALBERTA

The Sentry Box (Calgary) 1835 - 10th Ave SW Calgary, Alberta, Canada T3C 0K2 https://www.sentrybox.com/

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CANADA - ONTARIO

401 Games (Vaughn Location) 7700 Keele Street, Unit 6B Concord, Ontario, Canada L4K 2A1 https://store.401games.ca/

401 Games (Downtown Toronto Location) 750 Yonge Street Toronto, Ontario, Canada M4Y 2B6 https://store.401games.ca/

Board Game Bliss (Richmond Hill) 5-245 West Beaver Creek Rd Richmond Hill, ON L4B 1L1 https://www.boardgamebliss.com/

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UK - MANCHESTER

Fan Boy Three 25 Hilton St Manchester M1 1EL, United Kingdom https://www.fanboy3.co.uk/

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Last updated: July 13, 2023 13:58

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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